FAQ About Motorhomes

Motorhome FAQ 

Here are some off the most frequently asked questions about motorhomes and campervans.

At The Auto Sleeper Exhibition Centre we understand that you will have many questions about choosing the right motorhome or campervan. If you have a question that is not answered here please email us or contact us on we are happy to help you.

Telephone: 01332 360222

What are your opening times?

Our Sales Centre is open 7 days a week at the following times:

 9.00am  -  5.30pm Monday - Friday

 10.00am  -  4.00pm Saturday

 10.00am  -  4.00pm Sunday

Our Aftersales Centre is open:

10.00am - 5.30pm - Monday - Friday

Where is Motor Plus motorhomes located?

The Auto Sleeper Exhibition Centre is situated on the ground floor of the Chapel Street car park in Derby. We are easy to find and have free parking space for the all sizes of motorhomes. 

Many people just pop in for a coffee and a chat and when booked in for a service just walk in to Derby Cathedral quarter and do the shopping! 

Our post code is DE1 3GU.

Is it easy to drive a motorhome or campervan?

Motorhomes are very easy to drive. All new ones have power steering and often have rear sensors fitted. They are very easy to  manoeuvre once you have adjusted to their size in relation to a car. 

One point to remember is that many motorhomes are considerably higher than a standard car so care must be taken. Our team are happy to advise you on the height of motorhomes and campervans.

Campervans are just like driving a van you have a good driving position and they are more easy to park with power steering they are easy to turn and the joy of a campervan is that you can pop in to town and still take the children to school in it! They are as good if not better than a large Range Rover or People Carrier to drive.

Can Motorhomes and Campers be driven on an ordinary driving licence?

Motorhomes weighing less than 3.5 tonnes can be driven legally on an ordinary UK driving licence. It is always advisable to check the classifications you can drive on your driving licence.

Are motorhomes and carmpervans economical to run?

Motorhomes offer excellent performance for their size and weight. The MPG returned varies according to their size, driving style and conditions. However, to give you an idea, you can usually expect approximately 25-30 mpg from a 2.2 Turbo Diesel 4 berth motorhome.

How many berths do I need?

Choosing the size of motor home or campervan really depends upon the number of people who will be using it. The number of berths indicates the number of beds fitted to the vehicle. Auto Sleeper motorhomes and campervans come in a choice of  2 or 4 berth but some of our used motorhomes offer 5 or 6 berths.

Which layout shall I choose?

Layouts differ between makes and models of motorhomes and campers. Our large showroom houses many different campervans and motorhomes so that you can experience for yourself the feel of differing layouts. 

Our team is always on hand to answer your questions and help you identify which layout may work best for your needs.

Can motorhomes be adapted to suit requirements of the elderly or disabled?

Motorhomes and campervans can be enjoyed by people of all ages and abilities. Many are suitable as standard and others can be adapted easily. We are happy to advise on and arrange adaptations for our customers as well as explain any VAT exemptions available on new models.

Do you participate in the VAT free purchase scheme?

If you have a long-term illness or you are registered disabled, you may qualify for the VAT free scheme when you buy a new motorhome but please be aware that the legislation has changed recently with new rules being introduced by the Government.   

Our large, indoor showroom means that you are able to experience the layouts and accessibility of many different makes and models to ensure that you find the right one for your needs.

We can arrange any adaptations you need as well as deliver your new motorhome nationwide to your home address. It is also worth remembering that if you buy your motorhome VAT free, you may also be eligible to VAT free servicing for as long as you have the vehicle.

Why do I need a habitation service?

Annual habitation services and damp checks are completed in addition to your vehicle's service to ensure that the living areas are safe to use. They are recommended to maintain the manufacturers warranty of new vehicles and completed to the standard checklist set by The National Caravan Council for its Approved Workshop Scheme.

Our habitaion services include looking at  Ventilation, Fire safety, 12 V electrics, Mains electrics, Water system, Gas, Body work and Underbody condition.

What if I need repairs or servicing and I live outside Derby?

We undertake servicing and habitation and hibernation checks for all makes and models of motorhomes and campervans. As our customers live all across the UK and we understand that it's not always practical to bring your motorhome or camper back to the Centre for servicing or repairs. 

That is why we have links to a network of service centres across the UK, so wherever you live there will always be one close by to you.

Request an appointment for service or accessory fitting  to your motorhome or campervan.

The Auto Sleeper Exhibition Centre also supply and fit awnings, satellite systems, media packs, bike racks, tow bars, reversing cameras, and parking sensors plus a wide range of other accessories. 

So if you have a motorhome or campervan that you would like something adding to, we will be pleased to help you.

Customer care team on 01332 360444 for all the information you need.

Copyright © 2010-2015 Motor Plus Motorhomes
Motor Plus Motorhomes is the trading name of Motor Plus Derby Limited. Registered offices: Chapel Street, Derby, DE1 3GU.
Motor Plus Derby Limited, registered in England. Company Registration Number: 3473314. Registered VAT Number: 705 7429 33
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